ECOS solutions are backed up with advanced support services that help you optimize performance, resolve any issues and handle effectively all new challenges.
Our support team has the technical expertise and extensive business experience in providing integrated support, to help you get the most out of your investment in our services. In addition, they can also help you identify any possible software related issues and manage any enhancement requests.
Fully customized to your needs, ECOS support services include:
- Help Desk support services by phone or e-mail
- Remote support
- Technical problem solving support (corrective maintenance)
ECOS customers also enjoy 24×7 access to information, resources and services, including our comprehensive online knowledge base, product documentation and resources downloads, online forums and communities and other helpful information.